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LONG ISLANDS #1 CLEANING SERVICE
FAQ
The Ins And Outs of How We Do Business
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Do I need a Deep Clean?We highly recommend a Deep Clean for first-time customers or customers who haven't had a professional clean in the last few months. You can find more information about our Deep Clean on our Services page.
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Do I need to be home or in the office during the cleaning?No, you do not! It's completely your choice whether you would like to be home during your appointment. If you prefer, you can just leave a key and we'll take care of everything!
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Do you offer a guarantee?We stand behind our service. If for any reason you are not 100% satisfied, please contact us within 48 hours so we can re-evaluate. We will do everything we can to meet your expectations. We must be provided at least 72 hours in the event we agree we should come back.
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How Long Is a Cleaning?There is no set amount of time - it all depends on the current condition of your home. To get a good approximation, take the number of bedrooms in your home and make that into hours. E.g. 2 bedrooms = 2 hours.
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Do you offer hourly service?In some instances it may make sense to do an hourly service. We have a minimum of 4 hours when booking hourly services. This is generally reserved for very large homes or homes where we are only doing a couple of rooms or homes with a lot of clutter or dirt. Please note there is no guarantee on our hourly service and we cannot come back and re-clean if you do an hourly service.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept a variety of payments for your convenience. These include major credit and debit cards such as Visa, Mastercard, American Express, Discover & PayPal
Cancellation Policy
f you cancel your appointment less than [24 hours] before it is scheduled to take place, you will be subject to a [penalty/fee/rebooking charge. To avoid a cancellation fee, please provide cancellation notice at least [24 hours] prior to your appointment.
Satisfaction Guarantee
We have complete confidence in the quality of our services and firmly believe that you will be more than delighted with your cleaning.
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